Careers
Creator Success Manager
Hamburg, Germany - Full-time
Qualifications
- Show high levels of empathy and emotional intelligence in your daily work with our clients and teams
- Proactively develop valuable, creative ideas and abstract your learnings into actionable suggestions
- Eager to develop expertise in the ecommerce and direct-to-consumer markets and business models - and relevant enabling technologies
- Excellent oral and written communication skills - in German and English
- Studying in relevant subject (Business, IT, or Engineering)
- Analytical mindset and data-driven decision ability.
Responsibilities
- Drive the onboarding process of new creators & brands by understanding their business and pain points and the value creation potential of our software
- Steer our creators & brands by identifying the ideal use cases and largest value pools and outlining a value creation path
- Analyze creators' & brands' usage and define and share best practices in conversational marketing and commerce
- Constantly collect product feedback and translate it into user stories and actionable insights for our Product & Design teams
- Develop creative ideas and craft impressive success stories to be shared with your colleagues and our network of customers and prospects
- Identify revenue expansion opportunities and ensure successful renewals
- Become one of the world’s first and leading experts in Conversational Marketing and Commerce
Why you should join us
- You profit from working in a young dynamic team with an extensive digital background
- Great workplace in the center of Hamburg (Hybrid model possible)
- Real responsibility and the daily chance to bring our products decisively forward with your good ideas
- We stand for transparency, flat hierarchies & flexible working hours
- Regular all over the world company events
- The newest technology that makes work easier and even more fun
Apply now