Creator Success Manager
Hamburg, Germany - Full-time
  • Show high levels of empathy and emotional intelligence in your daily work with our clients and teams
  • Proactively develop valuable, creative ideas and abstract your learnings into actionable suggestions
  • Eager to develop expertise in the ecommerce and direct-to-consumer markets and business models - and relevant enabling technologies
  • Excellent oral and written communication skills - in German and English
  • Studying in relevant subject (Business, IT, or Engineering)
  • Analytical mindset and data-driven decision ability.
  • Drive the onboarding process of new creators & brands by understanding their business and pain points and the value creation potential of our software
  • Steer our creators & brands by identifying the ideal use cases and largest value pools and outlining a value creation path
  • Analyze creators' & brands' usage and define and share best practices in conversational marketing and commerce
  • Constantly collect product feedback and translate it into user stories and actionable insights for our Product & Design teams
  • Develop creative ideas and craft impressive success stories to be shared with your colleagues and our network of customers and prospects
  • Identify revenue expansion opportunities and ensure successful renewals
  • Become one of the world’s first and leading experts in Conversational Marketing and Commerce
Why you should join us
  • You profit from working in a young dynamic team with an extensive digital background
  • Great workplace in the center of Hamburg (Hybrid model possible)
  • Real responsibility and the daily chance to bring our products decisively forward with your good ideas
  • We stand for transparency, flat hierarchies & flexible working hours
  • Regular all over the world company events
  • The newest technology that makes work easier and even more fun
Apply now